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Dear Sir or Madam,
In this issue of the Clarity Newsletter, you will find the following stories:
We hope you enjoy reading the Newsletter
Your Clarity Team
Hertz Rent A Car relies on Clarity Contact Manager
 The car rental company Hertz relies on the Clarity Contact Manager, a virtual, voice-operated switchboard. Hertz realises three major advantages by using the Clarity Contact Manager:
- The Clarity Contact Manager reduces the costs for the switchboard.
- It automates the call switching at Hertz.
- Thanks to the Contact Manager, Hertz could also improve the availability of their staff.
Clarity Supervisor: Call Centre Administration by Drag and Drop
 By the Clarity Supervisor, Clarity makes a novel graphical administration surface for the management of call centres available for call centre operators. At a glance, executives can see all relevant call centre figures and the alignment of call centre working places. Perfectly informed, they can administrate the call centre simply by a mouse click and, if need be, make changes quickly and install new working places. Interactive functions like text chat or training improve the communication with the call centre agents.
Call Center World: Clarity presents new call centre solutions
 The Call Center World will be taking place in Berlin between February 19th and 21st, 2008. It is a leading fair in this industry that unites leading call centres and suppliers of call centre solutions. Clarity AG can be found in hall 4 at stand D15. Clarity will be presenting some new solutions for call centres:
- Clarity Call Center Edition, the standard solution for call centres
- Clarity Dialer Edition, ideal for outbound campaigns
- Clarity Logger Edition, easy call logging, also adequate for financial service companies, public safety and security
Clarity will also show the newest release of the base technology, the Clarity Communication Center and the Clarity Supervisor.
Special offer: Free entrance fees with scheduled appointments
If you would like to visit us at the Call Center World you can benefit from a unique special offer. Clarity will be giving away 250 free entrance tickets for visitors with scheduled appointments.
Contact us today and profit from this campaign. Ms. Jesalyn Abad will be happy to receive your call at +49 (0) 6172 1388 560 or your email to jesalyn.abad@clarity-ag.net.
Directions and further information may be found on the Call Center World website.
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