Dear Sir or Madam,

It is often only the little things that enable a product to set itself apart from the rest: heated seats in a car, the screw-top on the milk carton, the rubber on the end of a pencil – or the follow-me function of the Clarity Business Client on the telephone system. You can find out more about our new solutions for facilitating your work in this month’s newsletter.

Here are the subjects:

• Clarity Business Client with follow-me function:
  Turn any location around the world into your office!
• Clarity Business Client – volume 2:
  Easy retrieval of your voice mails
• Pickings from the CallCenterWorld 2009:
  Trade fair attracts record number of visitors
• Book tip: VoIP, CTI & ACD in practice:
  We have three copies to give away!
  

Clarity Business Client with follow-me function:
Turn any location around the world into your office!

The modern world has turned us into plug-and-play nomads. We have gotten used to being able to communicate with others, no matter where we are around the world, as well as being able to work when on the go. In the home office, when visiting friends, at the trade fair, … This generally works very well with the laptop, but what about business calls?

Clarity now offers an amazingly easy-to-use function for your Business Client, which can turn any telephone into a temporary company telephone. This is how it works: simply establish an Internet connection with your laptop, then enter the telephone number of the respective internal phone in your Business Client (see diagram below). If a business partner calls you using your usual company telephone number, the call will now be forwarded to your current location. This also works the other way round: your internal company telephone number will be displayed when you call somebody, no matter where you are calling from.

Another key advantage of the follow-me function: your data remains saved in your Business Client; as soon as you connect your computer to a known network or location, the call-forwarding function is activated automatically and the telephone connection at your current location is available once again as your “business telephone”. This function is especially useful when working in the home office as well as for all other locations where you work on a regular basis.

Additional information on the follow-me function as well as other features of the Clarity Business Client can be requested here.

Clarity Business Client – volume 2:
Easy retrieval of your voice mails

Wouldn’t it be great if your voice mails were just as easy to retrieve and manage as your normal e-mails? The Clarity Business Client functions in a similar way and allows you to do this: all voice messages are displayed on a graphical user interface and can be accessed easily with a click of the mouse. And if you want to listen to a specific word or sentence again, you can simply replay the respective section instead of having to listen to the entire message again. We would be happy to assist you if you would like to find out more about the Clarity Business Client and how it can help facilitate your work in the office. Why not contact us now!

Pickings from the CallCenterWorld 2009
Trade fair attracts record number of visitors

The trade fair wasn’t only a huge success for Clarity AG, whose stand received a large amount of interested visitors. The general trend experienced over the past few years remained unchanged: the demand for sophisticated call center solutions continues unabated. 7,500 people visited the congress and trade fair before it closed. This equates to an increase of four percent, meaning the international convention once again managed to attract a record number of visitors…
Other interesting items of information, such as figures, data and pictures, can be found here. 

Our book tip: VoIP, CTI & ACD in practice:
We have three copies to give away!

The book we are giving away this month is primarily aimed at technicians who want or have to deal with complex subjects relating to VoIP, ACD and CTI. Our opinion: this book provides valuable know-how and clearly understandable solutions for developing, operating and administering modern telephone systems.

We have 3 copies to give away: Simply send us an e-mail with the subject “VoIP, CTI & ACD in practice” to newsletter.feedback@clarity-ag.net and you will automatically be entered into the prize draw. Entry deadline is the 20. March 2009, the judge’s decision is final.

Good luck!