Dir Sir or Madam,
Don’t worry, we haven’t jumbled up the letters in the subject line. We simply wanted to let you know about our new Russian website, which went online recently.
And in order to ensure you have enough time to obtain your free tickets for the Call Center World from us, the February newsletter is being published a few days earlier than usual.
Other interesting items of information and updates regarding Clarity can be found below.
Topics in this issue:
Pleasant reading!
Your Clarity AG
 Russian, the native language of more than 160 million people and the second language of a further 60 million. The enormous market potential of Russia and the CIS countries was the reason why we decided to have the website translated into Russian as well.
“A huge amount of modernization is required in the Eastern European countries. We want to be at the forefront when the communication infrastructures of this economic region are updated in line with western standards”, explained Clarity CEO Christoph Pfeiffer during the launch of the extended website.
*”What’s new with you?”
Don't forget: the exhibition Call Center World will take place in Berlin in February. We will be there from the 9. to 11. February; hall 1 stand A4. We would be more than happy to send you some free tickets! Simply send us an e-mail with “Tickets CCW 2010” in the subject line to: info@clarity-ag.net.
 Voice over IP (VoIP) is now a firmly established technology, even though it was initially viewed with skepticism. A wide range of VoIP applications are now available for both companies and private individuals, and not only for Internet telephony, but also for multi-media communication.
The completely revised 4th edition (published in December 2009) highlights the current developments – especially new VoIP applications with SIP - and includes new sections covering the subjects of VoIP in networks with private IP addresses, user mobility support, SIP security and VoIP peering. In this book you will learn about the basic principles, standards and protocols that are used for telephony and multi-media communication via the Internet. It provides a comprehensive portrayal of VoIP with more than 350 illustrations.
We have 3 copies to give away. Simply send us an e-mail with the subject “Book tip” to newsletter.feedback@clarity-ag.net and you will be entered into the prize draw. Entry deadline is the 28. February 2010, the judge’s decision is final. Good luck!
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