18. July 2006
New monitoring function of the Clarity Communication Center / via a secret service telephone number, call center controllers and customers can listen to calls of call center agents / the new feature s...
05. July 2006
Due to Voice over IP, companies don’t need their own telephone infrastructure anymore / Classical switched line based telephony still provides better performance and connection security than Voice ove...
03. July 2006
Extension of the Clarity Communication Center with Statistic Tool / new Call Center Statistics makes it possible to have better control over telephone costs and productivity of employees / user-friend...
22. June 2006
With Telephone exchanges you cannot avoid waiting queues and its result, which is frustration for the customers / Virtual telephone exchanges like the Clarity Contact Manager offer help and contribute...
30. May 2006
Mainova installs Voice Dialog System from Clarity / Inputs are checked in real time / Telephone and SAP Hand in Hand
Displaying results 11 to 15 out of 27
