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17. May 2006
High-Tech in Use: Predictive Dialer increases Call Center ProductivityPredictive Dialer from Clarity increases the efficiency of outbound campaigns / an advanced algorithm ensures an ideal call-management. [More]
15. May 2006
Call Center: Costs in Control – Thanks to the Clarity Call Center SuiteCall Center Study: Cost savings are one of the most important management objectives for year 2006 / the Clarity Call Center Suite helps call centers to get their costs in control. [More]
31. March 2006
Call Logging without Caller-DisturbanceCall logging is one of the best ways for call centers to ensure quality. However, one needs prior approval of the caller. Clarity introduces a system which by-passes this problem. [More]
31. March 2006
Voice over EverythingGartner-Study: Telephone Applications will become embedded part of Business Software
[More]
20. March 2006
Return on Investment in Three and a Half Months onlyStudy: Speech Applications pay off fast / Online-Tool for calculating Return on Investment [More]
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