24. September 2007

Efficient telephony management in a hospital

How hospitals improve their efficiency and benefit from modern voice portals like the Clarity Contact Manager.

04. September 2007

Clarity Communication Center improves Call Centre Telephony

New release v2.80 of the Clarity Communication Center offers numerous improvements for call centre telephony / The Predictive Dialer, an outbound telephony module, enables full integration of home wor...

28. August 2007

Clarity Contact Manager – the automatic voice portal for your business

Voice portals become more and more popular. The main reason for this is the enormous cost-saving potential which these systems provide. With Clarity Contact Manager Clarity offers a voice portal as a ...

30. July 2007

What does UMS contribute?

Nowadays, customers and company keep in touch through a multiplicity of means of communication. With UMS, Unified Messaging System, the communication channels from telephone, fax, to Email, can be uni...

24. July 2007

Background: CTI – Combination of telephone and computer

Modern sytems of telecommunication such as the Clarity Communication Center combines the more than a hundred years old telephone technology with the appliances of the computer era. Due to the computer...

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