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03. July 2007
Time Frame and Clarity cooperate on call center softwareThe cooperation foresees in its first step the integration of Clarity’s Predictive Dialer in the Clientele’s call center module, which is a call center and a customer relationship management solution ... [More]
05. June 2007
Predictive Dialer: Clarity offers a new Front End for AgentsClarity’s Predictive Dialer is a tool for handling outbound campaigns / Clarity offers a completely new front end for call centre agents / The new front end runs on a Microsoft .NET 3.0 environment a... [More]
30. May 2007
Telecommunication Systems: border concepts bets on the Clarity Communication Centerborder boncepts GmbH offers various marketing services for educational institutions such as for example universities / This organisation consulting company uses the Clarity Communication Center for it... [More]
22. May 2007
Hotlines: Professional customer service due to the Clarity Communication CenterThe Clarity Communication Center covers all the needs of hotlines in order to offer high-quality telephone service / Skill-based routing makes it possible for hotline employees to handle customer enqu... [More]
02. May 2007
Clarity Contact Manager: Call Transfers via Speech RecognitionThe Clarity Contact Manager is a virtual Telephone switchboard / Instead of overloaded telephone switchboards and cryptic extension numbers, have an automatic call transfer system processed through sp... [More]
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