|
19. February 2007
Clarity’s Anti Waiting Queue System increases Customer LoyaltyCurrent Study reveals weaknesses in telephony customer service / Customer frustration and migration attributed especially to waiting queues / Clarity’s anti waiting queue system improves telephony ser... [More]
05. February 2007
Call Center World 2007: Clarity Software offers telephony functions across various sites through IP-protocolsThe new feature of the Clarity Communication Center allows the use of telephony functions across various sites / Call centres with various sites in different countries gain from the new feature / Adva... [More]
24. January 2007
Call Recording Functions in Call Centres: Young-Connect uses Clarity SolutionThe telemarketing supplier Young-Connect Company GmbH & Co. KG from Hamburg uses the Clarity Call Logger/ The Clarity solution records the calls and saves them in WAV data format/ According to Young-C... [More]
10. January 2007
Visit us at the Call Center World 2007The Call Center World will be taking place in Berlin between February 27 and March 1, 2007. It is a leading fair in this industry that unites leading call centers and suppliers of call center solution... [More]
04. January 2007
The telephone conference tool of the Clarity Communication Center decreases travel expensesCompanies with various subsidiaries have enormous travel expenses, caused by journeys of employees to meetings and conferences / the Clarity Communication Center simplifies the organization of telepho... [More]
|
|
send this link to a friend