Clarity-AG: Inteligence Voice Portal Technology

 
19. February 2007

Clarity’s Anti Waiting Queue System increases Customer Loyalty

Current Study reveals weaknesses in telephony customer service / Customer frustration and migration attributed especially to waiting queues / Clarity’s anti waiting queue system improves telephony ser...

05. February 2007

Call Center World 2007: Clarity Software offers telephony functions across various sites through IP-protocols

The new feature of the Clarity Communication Center allows the use of telephony functions across various sites / Call centres with various sites in different countries gain from the new feature / Adva...

24. January 2007

Call Recording Functions in Call Centres: Young-Connect uses Clarity Solution

The telemarketing supplier Young-Connect Company GmbH & Co. KG from Hamburg uses the Clarity Call Logger/ The Clarity solution records the calls and saves them in WAV data format/ According to Young-C...

10. January 2007

Visit us at the Call Center World 2007

The Call Center World will be taking place in Berlin between February 27 and March 1, 2007. It is a leading fair in this industry that unites leading call centers and suppliers of call center solution...

04. January 2007

The telephone conference tool of the Clarity Communication Center decreases travel expenses

Companies with various subsidiaries have enormous travel expenses, caused by journeys of employees to meetings and conferences / the Clarity Communication Center simplifies the organization of telepho...

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