19. February 2007
Current Study reveals weaknesses in telephony customer service / Customer frustration and migration attributed especially to waiting queues / Clarity’s anti waiting queue system improves telephony ser...
05. February 2007
The new feature of the Clarity Communication Center allows the use of telephony functions across various sites / Call centres with various sites in different countries gain from the new feature / Adva...
24. January 2007
The telemarketing supplier Young-Connect Company GmbH & Co. KG from Hamburg uses the Clarity Call Logger/ The Clarity solution records the calls and saves them in WAV data format/ According to Young-C...
10. January 2007
The Call Center World will be taking place in Berlin between February 27 and March 1, 2007. It is a leading fair in this industry that unites leading call centers and suppliers of call center solution...
04. January 2007
Companies with various subsidiaries have enormous travel expenses, caused by journeys of employees to meetings and conferences / the Clarity Communication Center simplifies the organization of telepho...
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