23. June 2008

The Innovation Project “StemNet”: Clarity Solutions Networks Stem Cell Experts

As part of a cooperative project to build up a web-based Knowledge Management System in the field of stem cell transplantation (“StemNet”), Clarity is developing a “Virtual Auditorium”. The integratio...

16. June 2008

Contact Centre Benchmarking: Flexibility Gives the Edge

Telephone self-service continues to be on the upswing. That is the conclusion of the Global Contact Center Benchmarking Report 2008 published in May by Dimension Data. Voice recognition does not yet m...

10. June 2008

Clarity Call Center Edition with a single frontend for in- and outbound traffic

The new Clarity Call Center Edition permits managing in- and outbound campaigns using a single interface.

09. May 2008

New functionalities allow chatting and audio conferences

As of immediately, the Clarity Business Edition is available with extended communication and cooperation tools.

22. April 2008

Contact Manager “on the line“ at Hertz Germany since end of March

Presentation of the Clarity’s and Hertz’s project on 22nd April on the occasion of an event hosted by Kompass, the innovation forum for communication, new media and e-solutions.

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