03. December 2009
There has already been a great deal of talk about this: it looks like the Deutsche Telekom will be replacing its ISDN connections with so-called “Sip Access” by 2014. No official announcements have be...
12. November 2009
Case Study
Call Center AgentsTask: the implementation of an international, homogenous call center and business telephony solution for the SAZ Group.The marketing specialist SAZ AG, which is based in ...
30. October 2009
Agents and administrators can look forward to the Call Center Client 3.2, which is due to be released shortly with a number of interesting new features. For example:
The user interface has been upd...
24. September 2009
Systemhaus S.I.G. is the latest partner to join
Clarity has developed a comprehensive partner concept over the last few months in order to improve customer proximity even further. We are happy to be ...
07. September 2009
“Satisfied customers are essential in order to ensure long-term survival in our fast-moving market. That is why we are expanding our branch network and focusing on intensive customer contact and short...
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