Clarity Contact Manager – the automatic voice portal for your business

Voice portals become more and more popular. The main reason for this is the enormous cost-saving potential which these systems provide. With Clarity Contact Manager Clarity offers a voice portal as a virtual switchboard which significantly reduces the operating expense of dial switching.

Clarity Contact Manager achieves this by dealing with calls on a fully automatic basis. The caller names a desired contact person and the system interprets the voice input via high technology speech recognition. And finally the system puts the caller through to the desired interlocutor. The Clarity-Tool works non-stop twenty-four-seven and is available for approximately 12 Euros a day due to advantageous leasing conditions*. Furthermore, the Clarity Contact Manager can be easily managed via web interface and can deal with numerous phone calls simultaneously.

Companies with high quantity of telephone operations, for example, take advantage of this as their employees usually can hardly deal with the amount of phone calls - which leads to annoying phone queues and consumer anger. Thanks to the Contact Manager, the phone queues are being reduced and employees at the switchboards are greatly relieved. You only have to intervene in rare cases, for example when a caller wishes to be put through to an operator. From now on the employees can concentrate on dealing with other tasks which overall increases employees’ productivity.

This helps particularly small and medium-sized businesses. „Due to lack of manpower resources, these companies often hire highly qualified personnel for the simplest phone activities“, explains Christoph Pfeiffer, Chief Executive Officer of Clarity AG. „Thanks to the Contact Manager, these qualified personnel can fully devote themselves to productive tasks“. Thus, the Clarity Contact Manager is already profitable for companies with the size of 20 employees and more

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