19. October 2006 11:39

Clarity’s new Software facilitating global Telephone Campaigns

Clarity’s Predictive Dialer can now be configured for telephone campaigns that spread across different time zones / Graphical user interface shows call centre agents the caller’s local time

These days call centres have become increasingly involved in telephone campaigns that seek to inform thousands of people about new products and services. According to Christoph Pfeiffer, Clarity AG’s executive chairman, “campaigns nowadays are no longer restricted by their country borders. It has become apparent, that more and more campaigns reach out across various continents and time zones.


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