Clarity-AG: Inteligence Voice Portal Technology

 
30. October 2009 14:40

Coming soon: Release 3.2 for the Clarity Call Center Client

Agents and administrators can look forward to the Call Center Client 3.2, which is due to be released shortly with a number of interesting new features. For example:

  • The user interface has been updated and can now be used more intuitively; self-explanatory icons simplify your work.
  • It will be possible to operate the new release in full screen or compact mode. Compact mode saves the user having to switch constantly between windows.
  • Employees will also be able to log into all campaigns at the same time. This is particularly interesting if multiple smaller campaigns need to be processed.

The new release has already been tested by a number of our customers and was well received by the agents.