Statistic-Tool analyzes Profitability of Call Centers

Extension of the Clarity Communication Center with Statistic Tool / new Call Center Statistics makes it possible to have better control over telephone costs and productivity of employees / user-friendly service thanks to the graphical evaluation and the Excel export function

Clarity AG has expanded the Clarity Communication Center with a new tool called Call Center Statistic. The Clarity Communication Center is a telephony software, which offers all essential functions such as comfort telephony, telephony extension and telephony automation on a single platform. “The new extension of the Communication Center targets especially the call centers which use the Clarity software for their in- and outbound telephony activities,

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