Telecommunication Systems: border concepts bets on the Clarity Communication Center

border boncepts GmbH offers various marketing services for educational institutions such as for example universities / This organisation consulting company uses the Clarity Communication Center for its own service center and for its daily business telephony / Above all, border boncepts values the flexibility of the Clarity Communication Center and its connectivity over SIP / New service center work places and extension numbers available in short time / Further features of the Clarity solution such as the Automatic Call Distribution (ACD) reduce waiting queues and provide relief for switchboards

The border concepts GmbH advises national and international educational institutions such as for example universities. Originally from Gronau, the company consults organisations pursuing thereby a marketing approach which unites marketing knowledge and modern communication, technology and marketing concepts. Hence, border concepts renders various services ranging from market studies, CI development, community and alumni concepts, fair promotion, classical press work, and even services involving inbound and outbound telephony. Karel G. Otte, border concept’s CEO explains that “in order to provide this broad spectrum of services, we need to have a flexible and technologically superior telecommunications system. The Clarity Communication Center fulfils such requirements and is alongside our CRM system the second technological pillar of our firm.

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