Voice Applications Peak in Popularity: Clarity Solutions Automate Telephony Business Processes

Increasingly firms and public authorities are betting on voice dialogue software / Customer focus on the automation of business processes such as the voice order process / Speedier Return on Investment and improvements in voice recognition reduce restraints against voice applications / Clarity successfully launches voice dialogue systems with customers such as public authorities and other providers

Voice applications are becoming increasingly popular.  As Christoph Pfeiffer, Clarity AG’s CEO explains “we’ve observed, above all, an increased demand for solutions which automate telephony business processes. Customers are especially interested in applications related to the pre-qualification and voice guided intake of orders.

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