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05. July 2010
Coming Soon: relaunch of “Clarity Statistics“The Clarity developers have given the old Clarity statistics tool a complete overhaul. Thanks to the new “Clarity Statistics” tool, in and outbound campaigns can now be analyzed with a greater degree ... [More]
22. June 2010
The Clarity TC systems now have a 64-bit architectureAll Clarity TC systems are now based on a 64-bit architecture. Clarity is therefore following the trend towards 64-bit systems, which are being utilized on an increasing basis for Windows servers. The... [More]
07. June 2010
Integrated softphone Lower investment, work and resource requirementsThe new Business Client includes an integrated softphone, which means users can now communicate without the need for a desktop phone or additional softphone. In addition to lower investments, the admi... [More]
24. May 2010
A presence function and controlling toolUp until now, only those persons who were using the Clarity Business Client were able to view important employee presence information on their screens. Due to numerous suggestions from customers, Clar... [More]
11. May 2010
Clarity Call-BlendingA new feature will allow call/contact centers to combine inbound and outbound functions in future: “call-blending”. This feature was developed in order to deal with a classic dilemma facing many call ... [More]
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