Clarity Business Client: Easy retrieval of your voice mails

Wouldn’t it be great if your voice mails were just as easy to retrieve and manage as your normal e-mails? The Clarity Business Client functions in a similar way and allows you to do this: all voice me...

Clarity Business Client with follow-me function

The modern world has turned us into plug-and-play nomads. We have gotten used to being able to communicate with others, no matter where we are around the world, as well as being able to work when on t...

New functions for the new Clarity Business Client 1.3

Cost-cutting corporate communications – worldwide!

Companies operating in multiple locations often incur high communication costs.  These could be a result of the direct telephone charges or the...

Clarity presents new versions of the Business Client and Call Center Client at CallCenterWorld 2009

Development of innovative telephoning solutions to improve business processes and increase service quality is among our top business priorities. This is the motivation for our demo-versions of the new...

Quality monitoring: systematic call documentation. Qualification of employees, improved customer relations

One of the focuses at this year’s CallCenterWorld in Berlin will be “quality monitoring”. The idea is to determine the quality of call center/contact center results, to document them and finally to dr...