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01. July 2008
Product Development: Clarity Communication Center Version 3 Almost ReadyThe 3.0 version of the Clarity Communication Center is set to launch in late summer. Using new telephony hardware, it promises even more flexibility than the current version. True to the motto “all go... [More]
30. June 2008
Clarity Worldwide: Competent Consulting from the Very First ContactA new, optimised procedure has been introduced for potential clients and partners wishing to contact Clarity for the first time: On the How to find us page you can simply select the nearest Clarity of... [More]
23. June 2008
The Innovation Project “StemNet”: Clarity Solutions Networks Stem Cell ExpertsAs part of a cooperative project to build up a web-based Knowledge Management System in the field of stem cell transplantation (“StemNet”), Clarity is developing a “Virtual Auditorium”. The integratio... [More]
16. June 2008
Contact Centre Benchmarking: Flexibility Gives the EdgeTelephone self-service continues to be on the upswing. That is the conclusion of the Global Contact Center Benchmarking Report 2008 published in May by Dimension Data. Voice recognition does not yet m... [More]
10. June 2008
Clarity Call Center Edition with a single frontend for in- and outbound trafficThe new Clarity Call Center Edition permits managing in- and outbound campaigns using a single interface. [More]
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