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Clear benefits for you

Clarity Speech Center provides everything you need for developing or extending a speech portal in line with your requirements, therefore providing you with additional advantages!

Advantages for your customers

  • Your customers are served immediately, no waiting periods.
  • The system is easy to use – entries are made using the keypad or voice input.
  • The applications run 24 hours a day, 365 days a year.

Conclusion: your customers can always reach you and communication takes place using the most natural method: speech.

Benefits for your business

  • You can offer different kinds of services at the same time, for example, the provision of information and self-service functions or automatic call forwarding.
  • Peaks in demand can be handled.
  • The scalability options of the system are virtually limitless (from 2 to many thousands of channels).

Conclusion: you  can offer your customers a more personal level of support with your products and services, 24 hours a day, 7 days a week. 

Advantages for your employees

  • Employee workloads are reduced as standard requests are processed automatically.
  • This increases the time available for dealing with individual customer calls.
  • The activities performed by your employees are valued more highly.

Conclusion: employee satisfaction increases as the number of routine tasks is reduced, allowing staff to concentrate on more specialised duties.  

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